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  1. Help for patients - OneDoc
  2. Notifications (e-mail / SMS)

Notifications (e-mail / SMS)

Understand the sent notifications

  • Appointment booked online: confirmation e-mail and reminder SMS
  • Appointment booked at the office: confirmation e-mail and reminder SMS

Notification problem (e-mail/SMS)

  • I didn't receive my appointment confirmation
  • I received notifications that were not intended for me (SMS/e-mail)

Frequent questions

Impossible to create my OneDoc account
How do I reset my password?
How much does a Covid-19 PCR test cost?
Book / Manage an appointment for a Covid-19 test
Cancel my Covid-19 screening test

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